Help
Support & Documentation
Step-by-step guides for every part of VYNLT, from your first sign-in to delivering a master. The same guides are in the app under Help.
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Getting started
- Get started: request access, accept an invite and sign in Create a free account to hear music shared with you, ask for a creator account, accept an invitation and sign in for the first time. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Two-factor authentication, passkeys and recovery codes Protect your account with an authenticator app or a passkey, keep recovery codes safe, and get back in if you lose your phone. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Plans and features What the free Listener account includes, and which features come with the Artist, Producer, Studio and Label plans. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Find your way around: views, the menu and search How the sidebar, the phone menu, views, the command palette, search, Today and the status board help you get to the right song quickly. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
Songs, versions and feedback
- Create a project and upload songs Make a project for an album, EP or single, upload your mixes, and check where each file goes before it uploads. ARTIST · PRODUCER · STUDIO · LABEL
- Versions and CURRENT Every upload is a numbered version that is never overwritten. Learn how CURRENT works, how to upload a new mix and what happens to share links. ARTIST · PRODUCER · STUDIO · LABEL
- Compare versions A/B Switch between two to four versions at the same moment, level-matched, leave feedback on a section and run a blind test. ARTIST · PRODUCER · STUDIO · LABEL
- Comments at a timestamp Leave a note at the exact second on the exact version, mention people, reply, resolve and keep notes internal. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Approvals Approve a version or request changes, ask named people to approve at a stage, and see who approved which exact file. ARTIST · PRODUCER · STUDIO · LABEL
- Drafts: bounces waiting to be filed New bounces, dropped files and uploads wait privately in Drafts until you confirm which song they belong to. ARTIST · PRODUCER · STUDIO · LABEL
- Record an idea Capture a voice memo or a quick idea from your phone or computer straight into a private project. ARTIST · PRODUCER · STUDIO · LABEL
- Stems, lyrics, credits and metadata Keep stems, lyrics, credits with splits, ISRCs and release details with each song, and export them when it's time to deliver. ARTIST · PRODUCER · STUDIO · LABEL
- Trim, fade, pitch or speed a version Make an edited copy of a version, such as a shorter edit, a fade, a key change or a tempo change, without touching the original. ARTIST · PRODUCER · STUDIO · LABEL
- Playlists, favourites and collections Collect songs you are listening to in playlists, mark favourites, and group songs with tags and smart collections. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Trash and recovery Deleted projects, songs, versions and files wait in the Trash before they're removed for good. Here's how to get them back. ARTIST · PRODUCER · STUDIO · LABEL
- Use it on your phone and listen offline Install the app on iPhone or Android from the browser, keep songs for offline listening and set playback quality. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
Sharing and listening
- Share music with a private link Send a song, version, project or playlist to named people, choose a security level, add a password or expiry, see who listened and revoke a link. ARTIST · PRODUCER · STUDIO · LABEL
- Open music someone shared with you For listeners: open a share link, create a free account with the right email, enter a password if there is one and leave notes. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Invite collaborators to a project Bring a producer, engineer, songwriter or manager into one project with the role they need, without a team plan. ARTIST · PRODUCER · STUDIO · LABEL
- Listen together in a Listening Room Everyone hears the same version at the same moment. The host controls playback, and chat notes can become comments. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Run a Focus Session A private listening test for invited listeners: pick the songs, write the questions, invite people or share a listening link, then read and export the results. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Share chosen versions on a fan page Publish demos, voice memos or alternate versions to a free fan page, choose listening only or downloads, and pause or end it any time. ARTIST · PRODUCER · STUDIO · LABEL
- Make a social clip Render a 3 to 60 second video clip of the exact mix, with artwork, a waveform or lyrics, ready to post. ARTIST · PRODUCER · STUDIO · LABEL
Desktop app, Capture and Live
- Install the desktop app on Mac or Windows Download the desktop app, get past the Windows SmartScreen warning, sign in with your browser and choose your sync folder. ARTIST · PRODUCER · STUDIO · LABEL
- Sync projects to your computer and watch DAW folders Choose which projects sync to your computer, watch your DAW's bounce folder so new mixes arrive as drafts, and fix sync conflicts. ARTIST · PRODUCER · STUDIO · LABEL
- Capture bounces and use the DAW plugin Send bounces from your DAW into Drafts, install the plugin (Audio Unit and VST3), and find it in Logic, Ableton Live, FL Studio and other DAWs. ARTIST · PRODUCER · STUDIO · LABEL
- Host or join a Live session Stream your DAW to invited listeners in real time, talk to them with talkback, turn on Hi-Fi, and help listeners on iPhone. Includes fixes for silence and wrong pitch. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Push-to-talk in Live Choose a key, key combination or mouse button to talk during a Live session, pick hold or toggle, and allow Input Monitoring on a Mac. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
Backups and storage
- Back up to your own storage Keep an independent, checksum-verified copy of every original in storage you own, check that backups are healthy, and restore from them. ARTIST · PRODUCER · STUDIO · LABEL
- Back up to a NAS or network drive Back up to a Synology, QNAP or UGREEN NAS, Nextcloud, or any shared folder your computer can see, with every file checked after copying. ARTIST · PRODUCER · STUDIO · LABEL
- Export a workspace, import a ZIP and restore Download everything in a workspace as ZIP files with a checksum manifest, import an earlier export or a folder of music, and preview a restore from a backup. ARTIST · PRODUCER · STUDIO · LABEL
Teams, studios and labels
- Organizations, workspaces, teams and roles Set up your studio or label: invite team members, give them roles, split work into workspaces, make custom roles and hand over ownership. PRODUCER · STUDIO · LABEL
- Master Vault and Official Masters Mark the one Official Master for each song and variant, lock it, and check it against its checksum wherever it's kept. STUDIO · LABEL
- Label dashboard, roster and catalogue See every artist and release in one place, keep artist profiles and contacts, and track masters and deliveries across the catalogue. LABEL
- Release readiness, codes and deliveries Check what each song still needs, manage ISRC and UPC codes, track sample clearances, and send a sealed delivery package to a named recipient. ARTIST · STUDIO · LABEL
- Demo inbox for A&R Make public submission links for unsigned artists, then listen, rate, tag, assign and reply to demos in one inbox. LABEL
- Campaigns and content planning Plan a release campaign around a project: priorities, release dates, DSP checklists, shoots, content tied to exact versions, creators, partners, budget and reports. ARTIST · STUDIO · LABEL
- Organization security, audit history and support access For admins: require two-factor, set sharing rules, use the emergency controls, check a leaked file, read the audit log and decide when support can help. LABEL
Account, security and notifications
- Notifications, email digests and your calendar Choose what you're told about and how, get one daily or weekly email instead of many, set quiet hours, reply to comments by email and add release dates to your calendar. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
- Slack, Teams, Discord and other integrations Follow projects in Slack and approve from there, post updates to Microsoft Teams or Discord channels, and set up API tokens and webhooks. ARTIST · PRODUCER · STUDIO · LABEL
- Account security, devices and your data See where you're signed in, sign out other devices or everywhere, change your password or email, download your data and delete your account. LISTENER · ARTIST · PRODUCER · STUDIO · LABEL
Still stuck?
Email hello@vynlt.com with your account email, what you were doing and what you saw. Never send passwords or recovery codes.